Refund & Return Policy

Last updated: August 25, 2026

Damaged or incorrect orders

If your order arrives damaged, or you received the wrong tea, email us at info@meditativeleaf.com within 30 days of delivery with your order number and a photo if possible. We'll send a replacement or a full refund — your choice — at no cost to you.

Changed your mind

Because tea is a perishable food product, we can only accept returns of unopened tea in its original packaging within 30 days of delivery. Opened tea can't be returned for food-safety reasons. Contact us first at info@meditativeleaf.com before sending anything back — we'll walk you through it.

Return shipping is the customer's responsibility unless the return is due to our error.

Refunds

Once a return or issue is approved, refunds are issued back to your original payment method through Stripe. Refunds typically appear within 5–10 business days, depending on your bank.

Out-of-stock and small-batch orders

Because these teas come from a single farmer in limited quantity, some listings may sell out. The site only lets you order what's actually in stock — if something shows as available at checkout, we intend to ship it within our normal timeframe. If that ever changes for a specific order, we'll reach out to you directly by email rather than leave you guessing.

Questions

This is a small, hands-on operation — email info@meditativeleaf.com and a real person will get back to you.