Refund & Return Policy

Last updated: August 25, 2026

One number left as a placeholder: who pays return shipping — pick whatever you're actually comfortable honoring before this goes live. Everything else reflects how the site is built.

Damaged or incorrect orders

If your order arrives damaged, or you received the wrong tea, email us at info@meditativeleaf.com within 30 days of delivery with your order number and a photo if possible. We'll send a replacement or a full refund — your choice — at no cost to you.

Changed your mind

Because tea is a perishable food product, we can only accept returns of unopened tea in its original packaging within 30 days of delivery. Opened tea can't be returned for food-safety reasons. Contact us first at info@meditativeleaf.com before sending anything back — we'll walk you through it.

Return shipping is the customer's responsibility unless the return is due to our error.

Refunds

Once a return or issue is approved, refunds are issued back to your original payment method through Stripe. Refunds typically appear within 5–10 business days, depending on your bank.

Out-of-stock and small-batch orders

Because these teas come from a single farmer in limited quantity, some listings may sell out. The site only lets you order what's actually in stock — if something shows as available at checkout, we intend to ship it within our normal timeframe. If that ever changes for a specific order, we'll reach out to you directly by email rather than leave you guessing.

Questions

This is a small, hands-on operation — email info@meditativeleaf.com and a real person will get back to you.